{"id":2950,"date":"2023-08-14T05:34:07","date_gmt":"2023-08-14T03:34:07","guid":{"rendered":"https:\/\/dimipay.com\/?page_id=2950"},"modified":"2026-02-14T20:43:23","modified_gmt":"2026-02-14T19:43:23","slug":"centre-d-aide","status":"publish","type":"page","link":"https:\/\/mercepay.com\/de\/centre-d-aide\/","title":{"rendered":"Hilfezentrum"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2950\" class=\"elementor elementor-2950\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91c30ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91c30ce\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-073375c\" data-id=\"073375c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-473ffe8 elementor-widget elementor-widget-betterdocs-search-form\" data-id=\"473ffe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"betterdocs-search-form.default\">\n\t\t\t\t\t<div class=\"betterdocs-search-form-widget-wrapper\"><div class=\"betterdocs-search-modal-layout-1\" id=\"betterdocs-search-modal\" data-placeholder=\"Rechercher\" data-headingtag=\"h1\" data-subheadingtag=\"p\" data-buttontext=\"Search\" data-numberofdocs=\"5\" data-numberoffaqs=\"5\" data-enable_faq_search=\"1\" data-enable_docs_search=\"1\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29de520 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29de520\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98c9552\" data-id=\"98c9552\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f60a01 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-betterdocs-category-grid\" data-id=\"2f60a01\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;2&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"betterdocs-category-grid.default\">\n\t\t\t\t\t\n<div\n\tid=\"el-betterdocs-cat-grid-2f60a01\" class=\"betterdocs-category-grid-wrapper betterdocs-elementor\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper betterdocs-category-grid fit-to-screen\" data-layout-mode=\"fit-to-screen\" data-column_space_desktop=\"\" data-column_space_tab=\"\" data-column_space_mobile=\"\" data-column=\"2\" data-column_desktop=\"2\" data-column_tab=\"2\" data-column_mobile=\"1\">\n\t\t\n<article\n\tdata-id=\"10\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/mercepay.com\/wp-content\/uploads\/2023\/08\/plane-150x150.png\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Das Wichtigste<\/h2>\n<div data-count=\"4\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 4 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/quest-ce-que-mercepay\/\"><span>Was ist Mercepay?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/pourquoi-est-ce-securise\/\"><span>Warum ist es sicher?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-se-deroule-une-transaction-mercepay\/\"><span>Wie l\u00e4uft eine Mercepay-Transaktion ab?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/savoir-quand-vos-fonds-arriveront-sur-mercepay\/\"><span>Wissen, wann Ihr Geld auf Mercepay ankommt<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"11\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/mercepay.com\/wp-content\/uploads\/2023\/08\/add-user-150x150.png\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Anmeldung<\/h2>\n<div data-count=\"3\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 3 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-minscrire-sur-mercepay\/\"><span>Wie melde ich mich bei Mercepay an?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-valider-mon-identite\/\"><span>Wie best\u00e4tige ich meine Identit\u00e4t?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/quel-document-fournir-pour-la-verification-de-mon-identite\/\"><span>Welches Dokument muss ich f\u00fcr die \u00dcberpr\u00fcfung meiner Identit\u00e4t vorlegen?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"12\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/mercepay.com\/wp-content\/uploads\/2023\/08\/shopping-150x150.png\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Ich bin K\u00e4ufer<\/h2>\n<div data-count=\"5\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 5 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/est-ce-que-mercepay-est-gratuit-pour-lacheteur\/\"><span>Ist Mercepay f\u00fcr den K\u00e4ufer kostenlos?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-verifier-le-niveau-de-verification-de-mon-vendeur\/\"><span>Wie kann ich die Verifizierungsstufe meines Verk\u00e4ufers \u00fcberpr\u00fcfen?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-se-deroule-la-transaction\/\"><span>Wie l\u00e4uft die Transaktion ab?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/puis-je-recuperer-mes-fonds-gratuitement\/\"><span>Kann ich mein Geld kostenlos zur\u00fcckbekommen?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-crediter-mon-compte-mercepay\/\"><span>Wie kann ich meinem Mercepay-Konto Geld gutschreiben?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"13\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/mercepay.com\/wp-content\/uploads\/2023\/08\/client-150x150.png\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Ich bin Verk\u00e4ufer<\/h2>\n<div data-count=\"4\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 4 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/quel-est-le-tarif-du-service-mercepay\/\"><span>Wie hoch ist die Geb\u00fchr f\u00fcr den Mercepay-Service?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/comment-verifier-que-mon-acheteur-dispose-des-fonds-et-que-son-identite-est-validee\/\"><span>Wie kann ich \u00fcberpr\u00fcfen, ob mein K\u00e4ufer \u00fcber das Geld verf\u00fcgt und seine Identit\u00e4t best\u00e4tigt ist?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/quel-est-le-delai-de-rapatriement-de-mes-fonds-de-mon-compte-mercepay-vers-mon-compte-bancaire\/\"><span>Wie lange dauert es, bis ich mein Geld von meinem Mercepay-Konto auf mein Bankkonto zur\u00fcck\u00fcberwiesen habe?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/mercepay.com\/de\/docs\/puis-je-rapatrier-mes-fonds-gratuitement\/\"><span>Kann ich mein Geld kostenlos repatriieren?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a198dd8 elementor-widget elementor-widget-html\" data-id=\"a198dd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.betterdocs-search-layout-1 .search-header .search-heading {\n    color: #ffffff;\n}\n\n.betterdocs-search-layout-1 .search-header .search-subheading {\n    color: #ffffff;\n    font-size: 18px;\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>L&rsquo;essentiel 4 Qu\u2019est-ce que Mercepay ? Pourquoi est-ce s\u00e9curis\u00e9 ? Comment se d\u00e9roule une transaction Mercepay ? Savoir quand vos fonds arriveront sur Mercepay Inscription 3 Comment m&rsquo;inscrire sur Mercepay ? Comment valider mon identit\u00e9 ? Quel document fournir pour la v\u00e9rification de mon identit\u00e9 ? Je suis acheteur 5 Est-ce que Mercepay est gratuit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2950","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/pages\/2950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/comments?post=2950"}],"version-history":[{"count":5,"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/pages\/2950\/revisions"}],"predecessor-version":[{"id":4732,"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/pages\/2950\/revisions\/4732"}],"wp:attachment":[{"href":"https:\/\/mercepay.com\/de\/wp-json\/wp\/v2\/media?parent=2950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}